Handbook / Conduct

Torquay Elementary School

Student Handbook 

We are excited you will be a member of Torquay Elementary School this school year.  We would like to begin by welcoming all our returning families along with the new families that are joining our community of learning. Torquay is a school that encourages open and constructive communication between students, staff and parents. We believe that children are best served when school and home work together in partnership and have a common understanding of school guidelines and expectations. To facilitate this common understanding we have included some important information in the student planner which is also available at https://torquay.sd61.bc.ca

At Torquay School, we have yearly school goals that guide us in supporting students’ social, emotional, literacy and numeracy skills. This year we are focused on creating more inclusive classrooms and the building as a whole as well as improving Collaboration skills among our students and our staff members.

Things to know about Torquay…

At the start of each day, a bell rings to let the students know it is time for learning. During the first week of school, teachers will let their students know where they are to meet after the bell rings; either lined up outside or in the classroom.

  • Students are not to use the front entrance of the school; use the back and side doors please. The only students waiting at the front of the school will be Ms. Trenchard’s Kindergarten students who will use the classroom side entrance.
  • Wait for the bell unless you have special permission to enter the school early
  • Say goodbye outside to the person who brought you to school
  • Wipe your feet before entering the school if it is wet or muddy outside
  • If the weather is stormy, an early bell may ring to signal that children can move inside.

Please Note: there is no supervision provided on the school grounds before or after school hours. Students are asked to wait for the bell at the back of the school.

Office Hours       8:15 am – 4:00 pm        phone 250 477-9511

School Hours: Monday to Friday

Crossing Patrols start : 8:30  am

School begins: 8:45 am

Recess (outside play) : 10:28  am   –   10:45 am

Lunch (eating time): 11:54 am   –   12:10  pm

Lunch (outside play): 12:10 pm   –   12: 40 pm

School ends :  2:40 pm    * bell rings at 2:38 pm on Wednesdays

Crossing Patrols end :  2:55  pm

Student Pick-up and Drop-off: Given our limited parking and concern for the safety of all, please note the following expectations regarding drop off and pick up of students.

  • We encourage students to walk or wheel to school. The fewer vehicles coming and going to the school the safer it will be for all.
  • the school parking lot is for employees only… no driving through or parking please
  • the curb side drop off zone is for drop-off and pickups only. Do not leave your vehicle unattended. If you need to come into the building, please park on the street north of south of the driveways, NOT in the drop off zone.
  • please pull into the drop-off zone or wait for a space to pull in, then drive as far forward as you can to allow space for others to pull up behind you.
  • do not U-turn on Torquay Drive or turn around in the exit – it is simply not safe!
  • do not drop your children off on the opposite side of the road and ask them to run across! Drop them at either crosswalk and have them use the crosswalk safely.
  • please try to use the paths that lead to the back of the school on Tiffin Place and Bartholomew Place as an alternative to the front of the school on Torquay Drive.

Bicycle, Scooter, Skateboard and Roller Blades Safety

While we encourage students to walk or wheel to school, bicycles, scooters and skateboards are not to be ridden on the school grounds before or after school. Bikes should be locked at the bike racks and other forms of wheels need to be carried into the building and stored at the base of the south end stairs.

Absences and Late Arrivals

  • If your child is going to be late or absent, please call the school at 250-477-9511
  • For extended absences, contact your child’s teacher as well as the office
  • Late for school or leaving early, check into the office and sign in or out (This so we know who is in the building and where your children are)
  • We track absences and lates each month as we know that attendance is crucial to successful learning. Administration will contact home if there are concerns after reviewing monthly attendance reports.

Closed Campus

  • Students stay on the school grounds unless they eat home at lunch on a regular basis.
  • If your child has special permission to be off the grounds, a note is required.
  • Parents are to check in at the office prior to visiting the playground during recess breaks and for extended visits when volunteering in the classroom so that we are aware who is in the building.

Listening to Announcements

  • When announcements begin, stop what you are doing, stay still, and listen
  • Everyone (including staff, parents, and guests in the school) is expected to listen silently during school-wide announcements


Assemblies are a regular part of the school program at Torquay. Parents are always welcome to attend and help model appropriate audience behavior for students.  We expect everyone to:

  • Be focused on the speaker
  • Turn off electronic devices
  • Stand at attention with eyes on the flag during the singing of O Canada
  • Stop and wait at the door during a performance or song. Enter quietly when the performance is finished.

Lost and Found

  • Be responsible for your belongings
  • Label clothing (especially jackets) so items can be returned to you if misplaced
  • Do not bring electronic games, toys, listening devices, or other valuable items to school
  • Misplaced articles are stored in the Lost and Found box located in the hallway by the office and boys washroom
  • The school cannot accept responsibility for lost or stolen items…please do not bring any toys from home.

Addressing Concerns

In most cases, problems can be solved when clear, respectful communication is used. It is difficult for staff members to speak with parents at the start of the day when the children are entering the classrooms. It is best to make an appointment to allow for uninterrupted discussion to happen. If you have a concern, please:

  • communicate directly with the individual who can effectively respond to the concern (if you are not sure who to talk to, your child’s classroom teacher can help you)
  • avoid third party discussions
  • bring it to our attention as soon as possible

When addressing individual or group concerns regarding your child or school programs, the following steps need to be followed and will help you achieve positive results:

Step 1   Talk directly to the individual involved.  Both parties will attempt to define the concern, clarify the issue, develop an appreciation and understanding of each other’s point of view and resolve the concern.

Step 2   If there is no resolution at Step 1, meet with the School Administration

Step 3   If there is no resolution at Step 2, the School Administration will forward the issue to the Associate Superintendent.

Step 4   If there is no resolution at Step 3, the Associate Superintendent will forward the issue to the District Superintendent.

Torquay Code of Conduct 2015 -2016

At Torquay we rely on parents as partners in modelling for the children appropriate behaviour. We expect students, staff, parents and visitors to conduct themselves appropriately at school, on their way to and from school, and at any school-sponsored activity at any location.


Why do we have a Code of Conduct?

  • Our school is committed to creating a learning community that values diversity and is free of all forms of discrimination as set out in the BC Human Rights Code. Everyone is expected to model respectful conduct and no one should tolerate discrimination of any kind including: Race, Colour, Ancestry, Place of origin, Religion, Marital status, Family status, Physical or mental disability, Sex, Sexual orientation, and Age. For further information, please refer to Policy and Regulation 4303, which can be found on the Greater Victoria School District website at sd61.bc.ca.


The role of a Code of Conduct is to:

  • Ensure that all members of our school community understand their role in building and sustaining an environment that values and fosters respect.
  • Provide a clear, consistent and fair set of behaviour expectations that promote a school culture allowing all students to develop physically, socially, emotionally, creatively, and intellectually.
  • Ensure that the rights and responsibilities of every individual are recognized and supported.

Rights and responsibilities

Our Rights It’s our Responsibilities to:
Safety: We have the right to feel and be safe. ·         Solve problems and conflicts peacefully, using strategies such as WITS·         Play safely and avoid threatening, teasing, excluding or hurting others with our body or words·         Follow school beliefs and safety rules, and follow directions of school staff

·         Inform an adult of incidents of bullying, harassment or intimidation or other safety concerns


Respect:We have the right to feel a sense of belonging, to be heard, and to be respected. ·         Treat others in a kind and caring way regardless of their differences·         Listen to others with respect and speak politely·         Respect the feelings and opinions of others

·         Encourage others in a positive way

·         Be inclusive


Learning:We have the right to learn at school and at home. ·         Attend school regularly and be on time·         Participate in classroom learning activities·         Give our best effort in everything we do

·         Be organized, listen and work cooperatively


Privacy :We have the right to privacy and to our own personal property and space. ·         Respect our property and ourselves·         Respect the personal space and property of others and accept their right to privacy
Clean Environment:We have the right to a clean and well-maintained school and community. ·         Treat our school property as well as our community with care·         Clean up after ourselves·         Reduce, reuse, recycle




Minor Misbehaviours :·         are not targeted nor planned, are often due to a lack of forethought·         students are remorseful


These behaviours will be managed by one or more of the adults listed below:

·         the classroom teacher

·         supervisors

·         administration


Minor Misbehaviours may include, but are not limited to:·         Disruptive classroom behaviour

·         Improper hallway/playground behaviour

·         Leaving designated play areas

·         Hurtful name calling or Excluding others

·         Roughhousing

·         Inappropriate use of technology/sites)


Restorative Processes may include, but are not limited to:·

Students are given the opportunity to explain their actions·

Discussion with student

·         Loss of privilege

·         Lesson or activity to help the student learn the appropriate behaviour


Major or Repeated Minor Misbehaviours:

·         are serious and deliberate

·       may compromise the safety or emotional well-being of others

·      seriously disrupt the learning of others


These behaviours will be managed by:

·         staff members and an administrator


Parents will be contacted and behaviours will be documented on a Restitution Planning Page noting the behaviour and a plan for fixing the mistake. The Restitution Planning Sheet will then be sent home for parent signature. The Restitution Planning Sheet or an incident sheet will be kept on file in the office. Copies of Letters of Suspension (in school and out of school) will be placed in the student’s file in the office.


Major Misbehaviours may include, but are not limited to:

  • Discriminating behaviour or speech based on race, colour, ancestry, place of origin, religion, family status, physical or mental ability, age, gender, or sexual orientation
  • Inappropriate use of technology (e.g. internet, personal social site, adult sites, etc.)  or other electronic devices (cell phones, cameras)

·         Bullying, cyber-bullying

·         Harassment or intimidation including friendship/social bullying (i.e. talking behind someone’s back, excluding others)

·         Being a bystander to bullying (i.e. not reporting an incident, cheering or laughing at incident)

·         Actions that compromise safety

·         Physical aggression/verbal threats

·         Overt defiance of staff



In addition to those processes listed for minor misbehaviours, further restorative processes may include, but are not limited to:·         Meetings with people affected by the behaviour

·         Discussion at School-based team meeting

·         Team meeting with community-based support agencies if required

Student may be sent home or suspended




Critical Misbehaviours and/or Illegal Acts : ·         Serious, deliberate actions

·         Result in emotional, mental or physical harm and/or serious disruptions to the learning environment

These behaviours will be managed by:

·         Staff members and an administrator

·         District administration and/or staff will be notified in extreme cases

·         Police will be notified of  illegal activities

Parents will be contacted and an Incident Report and /or Restitution Planning Sheet will be kept on file in the office. Copies of Letters of Suspension (in school and out of school) will be placed in the student’s file in the office.


Critical Misbehaviours may include, but are not limited to:·         Repeated major misbehaviours: physical violence (including fighting)

·         Serious threatening behaviour

·         Sexual misconduct (language or behaviour)


Illegal acts are not tolerated at Torquay Elementary. They include, but are not limited to:

·         Possession, use or distribution of illegal or restricted substances

·         Possession or use of weapons

·         Theft or damage to property

In addition to those processes listed above, further restorative processes may include, but are not limited to:·         Immediate parent contact

·         Immediate formal suspension (in or out of school)

·         Police involvement if necessary































Support for Victims:

Retaliation will not be tolerated. All reasonable steps will be taken to prevent retaliation by a person against a student who has made a complaint of a breach of our Code of Conduct. Complainants will remain confidential whenever possible. Students will have access to a confidential internet reporting site (ERASE reporting tool on school website).


Whenever a student has been negatively affected by a major or critical behaviour:

  • Parents will be contacted and informed of the incident
  • The school counselor will connect with the student and/or family to provide support
  • The school counselor will connect with the student and/or family and offer to facilitate access to the appropriate community agency for follow-up support.
  • Our School Liaison Officer will become involved if appropriate

Restitution Philosophy:

Torquay is a Restitution School and as such we strive to:

  • empower students to take responsibility and ownership of their learning and behaviour
  • guide students to make choices that meet their needs and the needs of others
  • honour children and the fact that we all make mistakes
  • give children the opportunity to fix their mistake, learn from them and return to the group strengthened

Rising Expectations:

As students become older and progress through the grades, expectations of appropriate behaviour, self- regulation and personal responsibility increase. Age, cognitive development and special needs will be factors when providing consequences/learning opportunities for students to understand their mistakes and make more appropriate decisions and demonstrate appropriate behaviours.







Torquay School Guidelines

*Addendum to Code of Conduct

Our Rights Our Responsibilities
Personal Appearance: We have the right to show our individuality in respectful ways. It is our responsibility to:

  • Ensure that our clothing does not have words, messages or slogans that do not fit within a respectful environment (no put-downs, swearing, references to illegal substances or acts)
  • Ensure that our clothing does not distract, disrupt or present a hazard to others. (no halter tops, spaghetti straps, revealing tops,  short shorts/skirts without leggings, no undergarments showing)
  • Remove our hats, toques and hoods upon entering the school
  • Ensure that make-up is not worn at school except for special events or performances
Personal Belongings:We have the right to bring our personal belongings to school for use before and after school with the permission of our parents.*The school does not provide insurance for lost, damaged or stolen items nor accept responsibility if items are lost, stolen or damaged. It is our responsibility to:

  • Store and secure our bicycles in the bike racks provided
  • Safely store scooters and skateboards in designated area.
  • Ensure that bikes, scooters, skateboards, etc. are not ridden on the school property during school hours
  • Ensure that other personal items remain in our backpacks (toys, balls, etc.)
Cell Phones and Electronic Devices:We have the right to bring cell phones, ipods, and other electronic devices to school for use before and after school with the permission of our parents.*The school does not provide insurance for lost, damaged or stolen items nor accept responsibility if items are lost, stolen or damaged.

* The school does not accept responsibility for the invasion of other students’ privacy or the content of text or music lyrics contained on these devices.


It is our responsibility to:

  • Keep all valuable equipment in our backpacks during the school day or request that they be placed in the office for safekeeping.
  • Ensure that any e-readers brought to school for use during the school day, do not have internet or game capabilities.


 Our Rights  Our Responsibilities
Computers:We have the right to use computers responsibly in our learning journey.

  • Any use of computers in an unauthorized way will result in immediate referral to administration and possible suspension.



It is our responsibility to:

  • Ensure we have teacher/supervisor permission before using the computers


At Lunch :We have the right to eat our lunch in a calm and safe environment.





It is our responsibility to:

  • Remain seated and quiet during lunch.
  • Eat only the food our parents have provided for us.
  • Be respectful and polite to classmates, monitors and supervisors.
  • Wrap up uneaten food and take it home
  • Wait for the dismissal bell and permission from a monitor/supervisor before going outside to play.
  • Sign out at the office if we have written permission to go home for lunch, and sign in upon returning.
Playground:We have the right to enjoy a safe and respectful playground during school hours.

  • Please note, staff supervision is not provided on the playground before or after school (children are welcome to play on the playground with permission and/or supervision from their parents)


It is our responsibility to:

  • Play in a way that is safe for everyone
  • Play in a way that is fun for everyone.